Help Desk Technician | Cert

This certificate program provides training in computer PC repair. You will gain a fundamental understanding of a PC through hands-on and theory based instruction. Specific topics include computer hardware and software installation, troubleshooting and maintenance related to a career as a PC repairer or someone in a help desk position.

Degree
Certificate

Credits
11

Locations
Sioux City Campus

Admissions Advisor

Colleen Clifford
Career Navigator
colleen.clifford@witcc.edu
Call 712.317.3126
Sioux City Campus, Admissions A303
Book Appointment

Career Information

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. View career outlook information.

Required Classes

For a list of current required classes, visit our catalog at:
https://catalog.witcc.edu/preview_program.php?catoid=10&poid=2312&returnto=752

Faculty and Staff

Sandy Silbernagel
Computer Networking Instructor
sandy.silbernagel@witcc.edu
Call 712.317.3115
Sioux City Campus, TSI, Room T215

Estimated Cost of Attending

* In-state Tuition (total):

$2,222.00

* Out-of-state Tuition (total):

$2,288.00

Educational Fees/sem:

$97.00

Est. Equipment and misc:

$0.00

** Est. Books/sem:

$200.00

Est. Tools:

$0.00

Est. Transportation and personal expense/sem:

$2,273.00

Est. Housing and meals/sem:

$3,675.00

Est. Fees/Misc:

$0.00

* This is an approximate cost based on tuition and fees set by the Board of Directors before each school year. Course level fees may also apply. Additional charges for licensure or credential testing may be a part of your program.

** The cost of books varies per program.